Frequently Asked Questions

Where will the surgery be performed?
All operations that require inpatient hospitalization are performed at the brand-new, state-of-the-art Pediatric Surgery Center at Inova Fairfax Hospital for Children. Most outpatient procedures are performed at the same center, with some performed at Northern Virginia Surgery Center at Fair Oaks, Loudoun Surgery Center in Lansdowne, and at the Pediatric Surgery Center at Inova Fairfax Hospital for Children.

What information should be brought to the office appointment?
Before the office appointment, the referring physician must mail or fax a Consultation Request form detailing the medical problem that needs to be addressed. You will need to bring:

• all radiologic and imaging studies, including the CD with the actual images and the written reports,
• any discharge summaries provided at discharge after hospitalization,
• a list of medications and allergies, and
• a list of past medical conditions.

In addition, you will need to bring your insurance card(s), proof of identification, and copay. A parent or guardian must be present at the visit.

Are Spanish and other foreign language interpreters available?
Please request a Spanish interpreter at the time the office appointment is made. For other languages, please come with someone who can translate.

Are any surgical procedures performed in the office?
No.

My child is scheduled for surgery but has developed a fever, cough, runny nose.
Please contact the offices at 703.560.2236.

What will the recovery after surgery be like? When can my child return to school, bathe, participate in sports? What kind of care is required for the incision?
After the surgery is completed, your surgeon will review these important issues with you. Recovery may vary for different persons. Be sure to ask the surgeon about these specific issues after the operation is completed.

Do you need to know all of the insurance policies my child will have for coverage?
Yes, in order to ensure accuracy of insurance reimbursement any insurance that your child is enrolled on the date of service requires notification. When you have multiple plans, there are plan benefit rules which determine primary and secondary carriers.

What is coordination of benefits?
Coordination of benefits (COB) is required when you have multiple insurance plans. Coordination of benefits is the determination of which insurance pays: primary, secondary, or tertiary.

How can I send you my insurance information?
You may call our business office at 703.226.2277 or fax a copy of the front and back of your insurance card to 703.289.1414. You may also mail a copy of the front and back of your card to the business office at:

Pediatric Surgical Group
c/o Management Consultants for Affiliated Physicians
2730-B Prosperity Avenue
Fairfax, Virginia 22031

How do I know if my insurance will cover the surgery?
Please contact your insurance for specific benefit coverage. It is best to wait until your child has been seen by a surgeon to determine the necessary surgery as the insurance company will ask what type of surgery is being done. The surgeon will also determine if the surgery will be done as inpatient or outpatient.

How do I request a copy of my medical or billing records?
We want to make it as simple as possible for you to get a copy of your medical and/or billing records, but we are required by law to obtain certain written information. Please follow the steps below:

• To have copies of your medical or billing records mailed to you personally
  If you are a patient or the parent/legal guardian of a minor patient, complete the Request to Access and/or Copy Protected Health Information Form and mail or fax it to the Pediatric Surgical Group. If you or your child were an inpatient, please contact the hospital where services were provided directly to request copies of your medical or billing records.

• To have copies of your medical or billing records sent to a non-FNA health care provider, insurance company, school, etc.
  Complete the Authorization to Use and/or Disclose Protected Health Information Form and mail or fax it to the Pediatric Surgical Group. If you or your child were an inpatient, please contact the hospital where services were provided directly to request copies of your medical or billing records.

Where can I send a payment?
Please send payments to the business office at:

Pediatric Surgical Group
c/o Management Consultants for Affiliated Physicians
2730-B Prosperity Avenue
Fairfax, Virginia 22031

What credit cards do you accept?
The Pediatric Surgical Group accepts American Express, Discover Card, MasterCard, and Visa.

Do you have an online payment option?
At this time we do not have an online payment option.

Do you have a payment plan?
If you would like to inquire about a payment plan, please contact the business office at 703.226.2277.